Disclaimers & Disclosures
1. Definitions & General Terms
“CompassionMD,” “we,” “us,” or “our” means Compassion MD, Inc. This Wyoming corporation offers the CompassionMD subscription and administrative membership services to the public.
“Provider,” “physician,” or “clinician” means a licensed physician of CareClix Network PA, an independent, physician-owned professional association. CareClix Network PA is the only entity in this structure that practices medicine, diagnoses, treats, or prescribes.
“CareClix Services” means CareClix Services, LLC. It provides technology and administrative support to CareClix Network PA and to CompassionMD. CareClix Services does not practice medicine and does not direct or control any physician’s clinical judgment.
“Member” or “subscriber” means any individual or household enrolled in a CompassionMD subscription plan.
“Affiliate,” “sales agent,” or “independent account executive” means an individual or entity who markets or refers new subscribers to CompassionMD under our affiliate program. Affiliates are independent contractors, not employees or agents of CompassionMD, CareClix Services, or CareClix Network PA.
2. General Disclaimer
CompassionMD is a subscription-based membership and administrative service. Your subscription gives you access to licensed physicians of CareClix Network PA for urgent care, medical guidance, and mental health support, at the flat monthly rate shown on our Subscriptions page. There are no additional per-visit fees.
CompassionMD does not replace your primary care physician, health insurance, or emergency services.
Our services are not health insurance and do not satisfy any insurance mandate. They do not guarantee payment for hospitalizations, surgeries, or other major medical expenses.
3. Medical Disclaimer / Health Information Disclaimer
Informational purposes only. The guidance provided through CompassionMD supports your care. It does not substitute for in-person care where clinically necessary.
No guaranteed outcomes. CompassionMD does not guarantee any diagnosis, treatment outcome, or result. Results vary by individual.
Prescriptions. A treating physician decides whether to write a prescription, based on their own clinical judgment alone.
Emergencies. If you believe you have a medical emergency, call 911 or go to the nearest emergency department. Do not use CompassionMD for emergency care.
Medical content accuracy. Educational materials on this site may not reflect the most current research or clinical guidelines.
4. Doctor–Patient Relationship
Using CompassionMD establishes a doctor-patient relationship only when a licensed physician of CareClix Network PA performs a telehealth visit and documents the encounter under applicable state law. Reading this website, viewing educational content, or talking with an Affiliate does not create a doctor-patient relationship.
5. Affiliate, Referral & Sales Agent Disclosure
CompassionMD operates an independent affiliate program for individuals who refer new subscribers.
Independent contractor status. Affiliates are independent contractors, not employees or agents of CompassionMD. They may not act as medical representatives or give medical advice of any kind. Medical questions go to CareClix Network PA’s licensed physicians only.
Compliance requirements. Affiliates must follow CompassionMD’s policies and procedures, marketing guidelines, and approved language when promoting our services.
Commission structure. Affiliates earn a flat commission for each active subscriber they refer. Commissions never depend on the number of visits, medical encounters, or services a subscriber uses.
Income disclosure. Referral earnings are not guaranteed. They depend on individual effort, referrals, and subscriber retention. Results vary.
6. FTC & Advertising Compliance
In compliance with Federal Trade Commission guidelines:
Affiliates must clearly disclose that they receive compensation for referrals.
All marketing must be truthful, accurate, and not misleading.
Any reference to subscription pricing must match the rates posted on our Subscriptions page.
Income claims must disclose that results vary and that no earnings are guaranteed.
7. Testimonials & User Feedback
Testimonials on this site reflect individual experiences. Results vary by member. CompassionMD does not guarantee similar results. Where a testimonial comes from someone compensated by CompassionMD, we disclose that alongside the testimonial.
8. Third-Party Content & Links
CompassionMD may reference third-party products, services, or websites. A reference does not mean an endorsement. We are not responsible for the content, availability, or performance of any third-party site or service.
9. State & Regulatory Restrictions
Some services are unavailable in certain states because of telehealth regulations, licensing requirements, or other legal limits. CompassionMD complies with the federal and state laws governing telemedicine, direct-to-consumer healthcare, and affiliate marketing.
10. Privacy & Data Protection
CareClix Network PA is the HIPAA Covered Entity for Protected Health Information generated through CompassionMD. CareClix Services, LLC handles Protected Health Information as a Business Associate under a Business Associate Agreement with CareClix Network PA, and maintains administrative, physical, and technical safeguards consistent with HIPAA’s Security Rule. Compassion MD, Inc. handles non-clinical subscriber information, such as billing and contact details. If a breach affecting your information occurs, we will notify you as required by law.
By using our services, you consent to the collection, storage, and use of your data as described in our Privacy Policy.
11. No Warranties & Limitation of Liability
CompassionMD provides its services “as is” and “as available.” We make no warranty, express or implied, about accuracy, completeness, merchantability, or fitness for a particular purpose. To the extent the law allows, CompassionMD disclaims liability for indirect, incidental, or consequential damages arising from your use of our services or website.
12. Subscription, Billing & Cancellation Policy
Your membership is a recurring monthly subscription. You will be charged automatically each month, at the rate shown for your selected plan on our Subscriptions page, until you cancel. There are no additional per-visit fees. You may cancel at any time by phone, by emailing support@compassionmd.com, or through your member account portal. Cancellation takes effect at the end of the current billing period. Fees are billed in advance and are non-refundable except as required by applicable law.
13. Patient Safety and Fair Care Council
CareClix Network PA’s Medical Director and physician leadership establish and enforce the clinical standards for care delivered through CompassionMD. The Patient Safety and Fair Care Council operates under that clinical leadership to monitor quality and review member feedback. CompassionMD and CareClix Services do not set or override clinical standards.
Member feedback. Submit a complaint or concern through the message center or by emailing support. We review every submission and take corrective action where appropriate.
14. Modification of Terms
CompassionMD may update these disclaimers from time to time. Continued use of our services after an update means you accept the revised terms.
15. Governing Law & Dispute Resolution
These disclaimers are governed by the laws of the State of Florida, without regard to conflict-of-law rules. See our Member Agreement for the full dispute resolution process, including arbitration terms.
16. Telehealth Informed Consent
Telehealth care through CompassionMD™ is voluntary. You have the right to request in-person care instead, and choosing telehealth will not affect your eligibility for other care or benefits. Telehealth has inherent limitations: some conditions cannot be adequately assessed remotely, and your physician may recommend in-person care when clinically appropriate. Before each visit, you will be informed of the treating physician’s name, credentials, and state of licensure. Telehealth is not for emergencies. If you have a medical emergency, call 911 or go to the nearest emergency department. You may withdraw consent to telehealth at any time. If you have concerns about the care you received, you may contact the relevant state medical board.
Effective Date: January 1, 2026
Last Updated: August 1, 2026
Compassion MD, Inc. | 950 N. Washington St., Alexandria, VA 22314